Quest Serviced Apartments (NZ) Limited has successfully created a model where each business is operated by an owner-operator. Through strict franchisee selection and qualification processes which include skill, commitment and financial resources an appropriate franchisee is selected and becomes the owner. This selection process has been integral in all of the successes of Quest Serviced Apartments (NZ) Limited. The franchisee has the full support of the franchisor (Quest Serviced Apartments NZ Limited) and has access to all the processes and systems that have been developed over the past 20 years by Quest Serviced Apartments (NZ) Limited.